BY ORDERING FROM OUR SHOP,
YOU AGREE TO/ACCEPT THE FOLLOWING:
All decants and items marked as "authentic" are authentic products. We do not sell counterfeit items in our shop.
United States Postal Service is currently experiencing delays. They are also not scanning packages in a timely manner. If your order is marked "shipped", it has been taken to the post office and is in the possession of the USPS, even if your order shows "pre-transit". We appreciate your patience.
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact USPS at 1-800-275-8777 in order to investigate this issue. The same also applies for parcels missing parts/items or damaged parts/items. We cannot be held responsible for packages where tracking information states the package has been delivered to your order address. We recommend paying for priority mail service to include insurance, should any of the aforementioned instances occur. If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address or friend's address to ensure that you receive it safe and sound.
Please read the product details before ordering. All of our scents come in oil, edp, candles, lotions, scrubs, etc. It is the customer's responsibility to select the proper size/item at checkout. We will not accept returns or offer refunds due to incorrect item selected on the customer's end. Also, if an option is selected that is not offered in the item description, we will substitute for an item that is listed in the item description.
Because we are an earth-conscious shop, our packaging is minimalistic, as we prefer to focus our efforts into providing a great product as opposed to fancy packaging. Packaging is a free item and therefore will not be considered as part of the product purchased. We will not honor refunds, exchanges, re-ships, etc due to packaging issues, including, but not limited to rollerball or sprayer functionality. The rollerballs can easily be removed and product can be accessed if issues occur, Here is a link to video that shows one of the ways to do so: https://www.youtube.com/watch?v=I-pY_sNk_xI
PLEASE NOTE :
OUR OILS ARE DESIGNER INTERPRETATION FRAGRANCE OILS AND ARE NOT MANUFACTURED BY THE ORIGINAL DESIGNER. ANY OIL-BASED ITEMS THAT YOU ORDER HAVE BEEN INSPIRED BY THE DESIGNER FRAGRANCE. WHILE WE DO OUR BEST TO DUPLICATE THE ORIGINAL SCENT AS CLOSELY AS POSSIBLE, SOME SCENTS MAY VARY FROM THE ORIGINAL, AS EACH PERSON'S NOSE AND BODY CHEMISTRY WILL PICK UP DIFFERENT NUANCES OF A FRAGRANCE. WE CANNOT GUARANTEE THAT A SCENT WILL LAST ON YOUR SKIN/CLOTHES EITHER, AS EACH PERSON'S BODY CHEMISTRY IS DIFFERENT. ALSO PLEASE NOTE THAT BECAUSE THE CONTENTS CAN BE ALTERED AFTER LEAVING OUR POSSESSION, WE WILL NOT ACCEPT RETURNS FOR ANY REASON. REFUNDS WILL NOT BE GIVEN. IF YOU ARE UNSURE ABOUT IF YOU WILL LIKE A SCENT, WE RECOMMEND ORDERING A SAMPLE SIZE FIRST. THE PURCHASE OF ANY ITEM WILL BE CONSIDERED AS YOUR ACCEPTANCE OF THESE TERMS.
None of our items or statements have been evaluated by the FDA and are not intended to treat, diagnose or cure any condition or disease. Please check with your physician before using any product if you have sensitive skin or any underlying medical conditions. Refunds/exchanges will not be given if allergic reactions or other issues occur. We appreciate your understanding.